All fees and/or charges incurred by a Player through the purchase of GoPlayPlay currency used in part or whole are non-refundable.
If your account is terminated for any reason, you lose any claim to your characters and any of their items. You do not have the right to transfer or sell these characters or items. You do not have the right to a refund of any kind.
If your account is terminated, iG-interactive reserves the right to terminate, without prior notice any accounts that have the same name, phone number, e-mail, internet protocol address, or credit card number as a terminated account.
If this is your first time using Paypal, Moneybookers or other similar payment methods, please allow up to 48 hours for payment to clear. The payment will be validated during this time. The sending of multiple emails will in no way accelerate the speed of this process.